Carrier Identity verification helps Circle Logistics reduce manual fraud work and protect loads from booking to pickup
FORT WAYNE, Ind., Feb. 9, 2026 (GLOBE NEWSWIRE) —
Highway, a provider of Carrier Identity® solutions, partnered with
Circle Logistics, a third-party logistics (3PL) provider, to strengthen carrier verification,
reduce manual fraud work, and help prevent a $100,000 cargo theft attempt involving a high-value copper shipment.
Key takeaways
- Circle Logistics moved from manual contact verification to continuous, automated carrier monitoring.
- The 3PL reports stopping about 90% of fraud attempts soon after adoption.
- An attempted $100,000 copper theft was flagged after booking and before pickup using verification and email risk signals.
Why Circle Logistics implemented carrier verification
Circle Logistics, a top freight brokerage moving more than 300,000 loads annually, needed a faster, more consistent way to verify carriers
as freight fraud tactics grew more sophisticated and manual checks slowed operations.
“Fraud tactics have evolved to exploit identity gaps that appear after a carrier is already booked. Teams need visibility across every touchpoint, not just at onboarding or booking.”
— Michael Grace, VP of Customer Risk Management, Highway
“Before Highway, we didn’t have the data points we needed to truly know who we were working with… Highway fixed that for us by bringing all the identity data together in one place.”
— Andrew Smith, Senior Vice President, Circle Logistics
How the solution works
Circle implemented Highway to strengthen carrier onboarding, compliance, and freight fraud prevention. The platform provides real-time verification signals, including insurance and authority status, ELD insights, digital footprint data, and behavioral alerts. Circle also replaced a manual contact verification process that previously required 30 employees with continuous, automated monitoring.
Results: fraud prevention from booking to pickup
Circle reports stopping about 90% of fraud attempts soon after adoption and addressing a tactic in which bad actors impersonate legitimate carriers to obtain booking information.
To reduce risk across touchpoints, Circle integrated Highway’s SSO verification layer into its workflow. Instead of sending rate confirmations directly,the company sends a Transport Pro-generated URL that requires carriers to authenticate through Highway before accessing load details.
Case study: stopping an attempted $100,000 copper theft
The case study describes an attempted theft tied to a high-value copper shipment. Circle said the load was booked with a verified carrier, but the carrier’s identity was compromised between booking and pickup. After loading, the driver emailed the bill of lading, and Highway for Email flagged the message as not coming from the legitimate carrier on file, giving the team time to intervene before the freight moved.
To read the full case study and learn more, visithighway.com.
About Highway
Highway is a technology provider specializing in Carrier Identity® solutions for freight brokers, helping reduce fraud and streamline the digital booking process. By automating compliance, Highway enables brokers to verify carriers efficiently and enforce stronger security across the load lifecycle. For more information, visit highway.com.
About Circle Logistics
Founded in Fort Wayne, Ind. in 2011, Circle Logistics is a fast-growing transportation company servicing over $700 million in freight spend.
As a Top 50 Freight Brokerage Firm, Circle provides coverage across modes in the continental United States and Mexico, including Dry Van, Flatbed, Reefer, LTL, Expedite,Oversize, and Air. Circle is committed to No Fail Service, Personalized Communication, and Innovative Solutions. For more information, visit circledelivers.com.