3 Ways Your Freight Broker Can Help You in This Uncertain Time 

The pandemic continues to prove to be a tough environment for shippers. There’s tight capacity when it comes to truckloads. Airfreight options are few and far between, creating huge costs for shippers. As a result, businesses are increasingly relying on ground freight to get essential goods where they need to go. 

There are also legitimate concerns surrounding COVID-19 when it comes to protecting the health of truck drivers within the U.S., who are more often than not traveling long distances and through a variety of states. States all have varying protocols and regulations surrounding the pandemic, which can create risks throughout the supply chain. 

Given these conditions, you need a partner who can guide you through it all. At Circle, we’re committed to being a reliable partner to get your loads where they need to be. Here’s how we’re equipped to help. 


1. A reliable carrier network 

In these unprecedented times, it’s crucial to make sure you have the right carrier available for your shipment every time. A good partner will have a broad swath of geographic and service coverage to offer, so you can pursue opportunities across the country. 

At Circle, we maintain a large network of exclusive carrier partners from coast to coast within the contiguous U.S. Our network has a wide range of service capabilities to meet your needs, including temperature- controlled services, dry van and flatbed. The safety of our team is our top priority, and we’re committed to minimizing contact throughout the journey to protect them and our customers. 

We also recently introduced our Book It Now function, a bidding tool that can leverage more opportunities for our carriers. That means greater capacity for you, plus more control to choose reliable carriers that make sense both logistically and financially. 


2. An avenue to visibility and transparency 

Visibility and transparency matters more than ever for shippers, especially those shipping essential goods. Circle’s technology enables your business to check on your loads and make updates as needed in real time. Our integrations with leading ELD and visibility partners can give you even better control of your freight. 

In fact, we’re trusted by the Federal Emergency Management Agency and grocery customers to provide real-time visibility of critical medical supply and grocery shipments during COVID-19 as they travel across the U.S. With our technology, you can truly ensure that your loads are getting where they need to be, every time. 


3. An extension to your team

A good logistics partner will not only deliver the tools you need, but the service to help you along the way. Circle is here to provide support that gives you confidence and peace of mind over your shipments. Our representatives are always there to offer proactive updates, answer questions and troubleshoot any issues you may have. We have teams in over 10 cities across the United States that are ready to assist you with whatever you need. 


Overcoming the uncertainty 

We’re all feeling the effects of the COVID-19 pandemic globally, and these effects are spreading to shippers across the U.S. While the future may look uncertain, the right partner will empower you to continue working as smoothly and efficiently as possible. At Circle, we provide the right network, tools and service to confidently connect your customers with your products. That means you can focus on maintaining your business, growing your bottom line and navigating a rapidly evolving world.



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